RZ Industries US – Cashback, Rebates & Rewards

Overhyped by Youtube users, the mask fits poorly, with the velcro fastener at the back often coming loose when bending your neck down, can often smell the wood dust whilst using it so it obviously does not work, fogs glasses up just as bad as any other mask.

The mask seemed to be of great quality until it was time to change the filter and the Exhalation caps failed and are now stuck on the mask and won't come off. When I called customer service they have very poor customer. Probably one of the worst that I have ever encountered. Apparently they only have one customer service supervisor, (at least that's what I was told by the 1 supervisor). This company seems to not care about customer satisfaction and will not replace anything or even give a reasonable discount for a new order. Very disappointed because I bragged about these mask and highly recommended them to many. Will be looking for a new company to fulfill all my mask needs.

they work but wearing them hurts. I bought these pre-pandemic for allergies while working cattle. It worked. Then used them for the pandemic which is a god send. . Bought another pair from another source because RZ was sold out and the fit of this other mask is amazing and seals against the face just as well. I realized that the build of RZ is not well designed. Pulls on the nose, wants to pull down, hard to wear past the 3rd hour. . Since RZ stocks filled back up, I bought a second pair at a different size and still the same experience.

First, valve masks protect only the wearer, not others, and so are discouraged on airplanes and other public venues. You've got to double mask under them. Further, I've had problems with the valves. When changing filters, it's really tricky to line up the mask, diaphragm, filter, and valve just right. The larger problem is that the entire valve assembly comes loose, falls to the floor, and can be lost. I've lost one diaphragm, but when I contacted RZ, we told they don't sell only the diaphragm, but only the entire valve -- for $7!!! A good concept, but poorly engineered. Very disappointed. Would neither buy again nor recommend.

I ordered from other places and was disappointed and waiting forever for my product. And then I ordered from RZ MASK. I have to say it was two completely different worlds. I've had 4 different orders through RZ while I'm still waiting for other companies to deliver. Customer service is great. You can just tell when a business really cares about their products and their customers and this is one of the best. They dont take more orders than they have in stock which is awesome. Processing times are quick and shipping is also. Great Company! I'd give them more stars if I could.