PoolSupplyWorld – Cashback, Rebates & Rewards

I needed a replacement Grid Assembly for FNS Filter. I read some of the online reviews but still decided to give it a try. They were offering a 40% difference and free shipping. I contacted customer service a couple of times to check on the order. They were very responsive. I received the filter package exactly as stated by the company. Great experience.

J ai acheté un ensemble de chlorination sur ce site pour remplacer le mien. Après la commande j ai lu beaucoup d avis negatifs et pensais avoir fait le mauvais choix. Bien au contraire. Le colis etait annoncé en livraison en 3 semaines. Il l a été livré en 4 jours par UPS. A l arrivée il manquait une piece. J ai immédiatement contacté le SAV qui me repondait dans la journée. Ils m ont envoyé la piece manquante des le lendemain. reçue en France, 3 jours apres. Ma piece complete était montée en moins de 8 jours et fonctionne a merveille. Je recommande le site et le serieux de cette entreprise.

GREAT PRICES AND EASY WARRANTY RETURNS ! I had a product that failed in 3 days, I called them up and they sent a fed ex return stick on and I sent it back and 5 days later I got my refund. No fighting or arguing, just simple

While order can't be canceled even in the next few hours due to "already being shipped", they are very responsive on the telephone and waived most of the restocking fees. I recommend this company.

I ordered a replacement pool pump motor, and chose Pool Supply World, because they had the exact motor at an incomparable price, so I could afford the repair and I wouldn't have to change the footprint or replumb the connections. They confirmed my order, and withdrew my payment right away...but they had problems with my order...days into the order process, I called, because their "chat" does not function. Their people were professional, and very patient...and explained that their supplier was out of the product, but there were seven other possibilities. Days went by with no response, so I called again. Their response was immediate, and they were able to communicate what was taking place. I was assured that by Friday the seventeenth of July, I would have shipping information. My motor arrived on Monday in perfect condition. Patience, as these guys work through the Covid hurdles, is all it takes. They showed care, and persistence. Well done.