Pipes and Cigars – Cashback, Rebates & Rewards

Do not use this company! Have ordered from them multiple times but this last time has been a nightmare. They did not send me my order but charged me a $9 shipping fee and sent a free calendar that I didn't want nor order. They will illegally charge your card and it is so hard to get a hold of anyone at that company. They will make it drag out for weeks. Absolute nightmare, do not recommend this company to anyone, they are crooks.

Ive had really experiences with them in the past but this year its like a different Not So Good company.They need new staff on the phones or maybe retrain the staff they are using.

Arrived a bit later then expected. The only complaint - they never provided the tracking number and didn't provide any information regarding my order. Although the order arrived today, the order status on their site is still "processing" how it was 9 days ago. Customer service never responded, subject to be improved.

Took money from my debit card & never shipped the product. No response from customer service. Do not buy from this fraud site

I hadn't ordered from Pipes and Cigars for quite some time, and my most recent order, through my inattention, was shipped to my previous address. When I inquired as to why the tracking said that the order was delivered I learned of my mistake. This reputable company is reshipping my order, with accelerated shipping at No Cost to Me. There isn't much more that a company can do to help the customer. 5 plus stars