Petals – Cashback, Rebates & Rewards

I do like the products as they are the most life like faux flower arrangements I’ve found. However, their customer service is lacking. Sometimes it’s not what you say but how you say it. The shipping costs are high. Order accuracy needs improvement. I ordered 12 stems as stated in picture and only received one.

I have been a long standing customer #1055597. For the holidays in December 2024, I sent arrangements to 3 family members. All received in great condition according to them. However there was no indication who sent them. Fortunately, 2 of them knew of my previous gifts and concluded I sent them. Know the holidays are always hectic but this should not happen.

I ordered my tree middle of August. I was told it would ship middle of September if not before. Those were their exact words from customer service when I inquired about my order. I will receive my tree next week. TWO months after placing my order. Not worth it!! Do not order it’s not worth it.