Perfect Circuit – Coupons, Promo Codes & Special Offers (29)

I just had my firest experience with Perfect Circuit. Honestly, I'm just blown away with how quick and responsive they were, and that continued until everything was resolved. I bought an item online, and there was a bit of confusion about the item. I do take responsibility for the fact that some of this may have been my fault. Nonetheless, Lisa @ Perfect Circuit felt my concerns were at least partially valid and made sure to resolve the issue. I was a full time pro musician for decades, and I know how rare it is for a company to meet my high standards of Customer Service. This one stands out. A+++ (highly recommended)

Great company with great customer service, deals, and all the products for a good price.

Perfect Circuit is the standard by which every music store needs to emulate in terms of customer service. Regardless of how much I've spent, Lisa, Chris, and team have provided nothing but exemplary service – spending time to share knowledge and unbiased purchasing guidance.

I was in the store recently and there were two customer service guys behind the counter. One with long hair and one with short hair. The short haired guy didn't do anything outright "wrong" but the vibe was not that great in the store. I had my mask on for most of the time but at one point I took a photo in front of a modular and took it off , but it was how he said it "Hey, can you put your mask back on!?" It was the tone of it. As a customer it doesnt really matter if I received his tone wrong. It's what a customer comes away with that matters. It's a shame because ths store has the coolest merhandise ever. A great store let down by less than great vibe.(atmosphere)

Horrible horrible I mean horrible customer service. Worse I have ever experienced. Buy from someone else if you can.