Pendleton – Cashback, Rebates & Rewards

I ordered a leather/wool tote online. When I received it, the tote was wool/canvas. I tried the online return process but would not take my account information. I have now called CS twice for a return code to be sent to my email. I understood that it would take up to 48 hours to receive that email from UPS. Over 48 hours now, called CS again, told to wait another 48 hours. I would not have expected such poor CS from Pendleton.

I love this store. I live in the desert so some things are not appropriate for me. I don't tend to buy the blankets and coats. But a hairband, a vest, tees, towels and mugs and sox ..I am all about that. Backpacks are beyond my budget. Staff is always friendly. Love the bags they give you at the store. Have shopped online. Good deals. But no fun.

I purchased a coat and sweater during black friday this year. Both look well made and seem fine for the price. The coat buttons are a bit "off" of my proportions (center button doesn't align with my waist) but I'm hourglass so.... Overall, I wish I could have tried on the coat first. I was thinking of getting an Aritzia wool one but the finishing on them appears a bit cheap to me. The Pendleton finishing look really nice, the buttons look high quality, the fabric has a nice weight to it.

I love my Pendleton jackets. Took a while to get to my house and the customer service team was a little slow, but overall such a great brand if you're looking for the quality... and willing to pay for it!

I ordered multiple pairs of trousers and a sweater. They all shipped and arrived promptly within 2 weeks. The trousers are US made, great fit, and made out of good quality material. The sweater is made in China, however. Also, I did notice that the seams were a bit sloppy, but I don't expect them to fall apart. Would recommend