Pawsome Couture – Cashback, Rebates & Rewards

The items I bought are lovely and good quality. I also need to praise their customer service. I was concerned as my package sat with the post office for a while. I contacted customer service and a really helpful lady called Jane messaged me back and assured me things were on the way an explained where they were. My package duly arrived and Jane messaged me again to check I had received them. I advised I had and received a really nice message thanking me for my custom back. I cannot stress how much this reassured me after some less helpful customer service experience with another company, I will defiantly be ordering more from Pawsome in the future and supporting cats and dogs in need. Thanks Pawsome you are awesome.

I had a great experience with Pawsome. First, they have the greatest little finds on there! I bought a darling Holiday collar for my son and DIL's cat. They live in Austin, and I am in California. Somehow Paypal merged part of my address with part of theirs. I emailed Pawsome right away. By the next day I had a response saying it had already shipped but not to worry they would watch for it and make sure to ship out a new one. The communication I received was so gracious, and calming, and helpful. I had no worry at all that they would work it out. The collar was delivered, and I don't think it was even delayed! Still got there in the time promised. I will be shopping with Pawsome anytime I need a fun gift for my pet or a friends' Thank you again so much!

I ordered my necklace with three paws and the initials of my two cats and dog that passed away within the first 6 months of this year. I was informed by Shopify that it was delivered one evening and it was no where to be found. I communicated with the support team at Pawsome and after receiving the report from the post office that it was delivered by someone not usually on my route (I honestly think it went to another building) the team arranged for another one to be sent. They communicated when it was being made again and when it left their faucility and that it was headed to me. I thankfully received it a few days ago, safely in my mailbox. I'm very thankful that the team helped me out when it wasn't their fault I never received the first necklace.

Well the only thing I can say about the service is absolutely spot on. I hadn't heard at the beginning when it was posted so I sent an email. Jane got back to me and ensured she would update. And she did continually through to when it was delivered. I can't fault this company at all. Fabulous service.

I placed an order and I was worried it had gone missing, due to late arrival. But, the customer service I had was definitely more than 5 stars. They kept me updated every step of the way. My item finally arrived safely. I love it. Thank you team Pawsome Couture, your customer service is 💯%.