NOVICA – Coupons, Promo Codes & Special Offers (31)

I ordered original paintings from Brazilian artists and everything went well. The paintings are amazing, they arrived within the promised time frame with regular updates, well packaged and with a cute thank—you-note. Very happy with my purchase and very glad this platform exists 🤩

This is an update on my previous review: the customer service people were able to figure out my situation and found a way to send replacements for the broken items and those that I wouldn’t choose for myself had I had a chance to customise them before they were sent out. The boxes they use are recycled boxes, but of everything is wrapped properly and there are no super heavy pointy items like the stone obelisk in my last package, there is no issue of damage. My overall takeaway is, since people who choose to support small businesses across the world, traditional handwork and local cultures, they are also likely to be really interested in the matter, it’s is not likely the company be able to customise the boxes right even if they try hard. So if you choose to subscribe to the undiscovered box, either customise it yourself or skip a box to avoid unnecessary disappointment. People have different tastes and the company provides a wide range of products to satisfy them. Just the policy of customising it for a customer to my opinion is very risky. Unless you consider this subscription a sort of “blind donation” to the company that supports and promotes traditional artist all over the world, which is of cause a very noble goal. I would also recommend the company not to send out the box until it’s customised, even if it means that by the time a person starts customising some of the items might be out of stock, which is natural and understandable after a certain official date. ********* The items sent were not customised by me. They were literally souvenir trinkets from a street stand or so thing? I have no idea how to use any if this trash. I stated mens focus, and purchased myself textiles in the past and I get Womens jewelry and childish figurine that I am supposed to put where? Into my goodwill donation box probably. One of the figurines, the wooden one arrived broke because someone thought to put the ceramic trinkets and a wood carving together with a heavy stone obelisk wrapping it with thin paper and shoved it into a tiny box made of flimsy carton?

I love this company! I've bought from Novica for years and I am subscribed to Undiscovered Artisan's box and I have loved everything I've gotten. Their stuff is a little on the pricey side, but I think it's the price you pay for getting quality artisan pieces. The few times I've needed to contact customer service, I've gotten prompt and helpful replies. I would recommend this company to anyone looking for some cool, unique, and sustainable home decor/jewelry/clothing.

Very happy with items ordered(Sweater and hat)-timely delivery and Excellent customer service-as one of my items was coming from overseas, Novica kept me informed through emails about the shipping and expected delivery time. Will definitely order from Novica again-sweater true to size and so soft and warm.

I really LOVE Novica! I discovered their website while shopping for an upcoming Caribbean cruise. I've ordered jewelry, beautiful clothing and an incredible beaded handbag. All of the sequin dresses, batik blouses and sequined and fringed silk jackets are by the very talented Vijay Singh. I feel like he designs just for me. My evening style is dressy casual and Mr. Singh will provide me with many compliments on my solo cruise. The only item I've returned was a ring damaged in shipping. The return was simple and the replacement was received promptly. The silver and amethyst jewelry I've purchased always exceeded expectations. It's always the 'good' .925 silver and the amethysts have been much larger than the pictures. Customer service has always exceeded expectations. Every order was received prior to the delivery date. I am a very appreciative and happy customer. Keep up the great service to the world Novica!!! Kathy from Massachusetts.