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I was initially disappointed by the billing practices of Notta, but its customer service was responsive to my concerns. Its transcription was fast and accurate, in both English and Spanish.

I had a question and got the right answer the very next day and my problem was solved. The Notta platform is great, offers many great features and is very easy to use. The service was very fast and accurate!

The service itself is great. The free trial gives you loads of hours of transcription. It’s also very accurate and mostly detects different speakers. I forgot to end my free trial as I’ve been in hospital and wasn’t able to, however their support responded relatively quickly and gave me a full refund. They were very nice and I don’t see how these other reviewers have such a bad experience.

I have been working on a simple project. As I did not want to waste my time, I looked for software or AI's to turn my YouTube video into text. Thus, I came across Notta.AI. I was already pleased by the simple-looking design. Everything was well-placed, and I had no trouble navigating the website. I did my work and accidentally started the free trial for a subscription. The free trial lasts 3 days, which for some (me included) seems short, but enough to take advantage of and not rip off the company. They do not even HAVE to do a free trial, so I was pleased to have this opportunity. 120 minutes in the free version is more than enough for most. Sadly, I did not cancel my subscription in time, so I paid the money for it. Upon further contact with the support team, I described to them the situation I was in. The replay needed some time (5 days or so) until I got my money. It is not something they HAVE to do because everything was "legitimate," but they still did it, and I am very grateful for it. Many people here think they've been scammed because they didn't get a replay instantly. But take your time, and you will get an answer.

I only used the free version for a couple of transcripts before I was willing to pay for Pro and I have to say, compared to other systems I've tried, I am impressed with the finished results. They are not 100% accurate but I would say a good 95% of it is and it doesn't take long to tweak the parts that aren't, which are often complicated or technical words, names or chemical compounds so that to me is acceptable error. I have only had to contact them once when a glitch threw out a complete duff in a combination of several different languages and they resolved the issue within 48 hours, including an explanation as to why it had happened (an engineering error) and also added the minutes I'd lost to my monthly quota by way of refund. I'm very happy with the results, the service and it has helped me massively in my studies and prep.