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The lounge wasnt great. It was overcrowded and was not many places to sit. I gave 5 star rating as Lady on front desk her name was "Magda" gave amazing customer service. Unfortunatly lounge had to close early at 8pm so she just transferred me to Club aspire lounge. Tbh this is better. Windows are clean and great floor to ceiling veiws of runways.

Had a brilliant relaxing couple of hours before our flight to Egypt food very good drinks very good staff excellent a special mention to a young man called Bradley who explained everything and even found a side room for my wife and myself and looked after us can not thank him and all the staff enough well done Birmingham Airport Lounge No1 Ten stars ⭐️ for you all

It was a good experience. The lady at the welcome desk was a little unwelcoming but we didn't let that effect our visit. I was a little annoyed that I paid for an extra hour but found out (yes I should have read it properly) that EasyJet doesn't allow bags to be drop until 2.5 hours before the flight. But No 1 lounge were kind enough to refund me for this. The food options were a little limited and there was only one bar person with limited cocktails on offer but overall it was a nice experience before our holiday. The staff (apart from checkin lady) were friendly and it was clean with good facilities, even had a small conference room. I would probably try a lounge experience again.

Visited Gatwick North lounge on 7th August at lunchtime. Fortunately we had pre-booked for £6 each over and above our Dragonpass, otherwise we couldn't have got in. The lounge was busy but the staff were managing to mostly keep up with the demand. Jess at the bar was so friendly and nice, and very competent at serving everyone. The Sauvignon Blanc was really lovely; the Greenalls Gin not so good. Three choices of hot food (penne with broccoli and cheese, spinach and chickpea curry, chicken and veg in hoisin sauce) although one of the tureens kept falling into the heating basin. Rice, nan, cookies, cheese & biscuits, scones with cream and jam otherwise. Some of the seating could do with being recovered, but otherwise reasonably clean and comfortable where we were in the library area. Think the price is too high though for what it is. You will be called to the gate before your lounge time is up if your flight is on time; if your flight is delayed then they are good enough to let you stay and then it really is worth it.

Hi we booked No 1 lounge at Gatwick South Terminal I must say it was a great experience to start our holiday The staff were fantastic Sara especially looked after us fantastically and all the other staff contributed ⭐️⭐️ Drinks and cocktails were very good food was adequate We will definitely be booking again great value for money Thank You 👏👏👏