NOCO Electronics – Cashback, Rebates & Rewards

5 months after purchasing a NOCO GENIUS2UK, 2A Smart Car Charger it developed a fault, (all the warning lights started flashing). After turning it off, then after a few days back on the fault again, was still present. I then emailed NOCO'c customer service department, and after 20 minutes I received a polite helpful reply giving me the information on what to do to process my warranty claim. The end result is that within 5 days a free brand-new charger arrived at my door, brilliant! I found NOCO to be totally customer focused, polite, helpful and very efficient, they never took more than 20 minutes to answer any of my emails. They seem to do very badly with regard to Trustpilot reviews, but you can only comment on your own situation and mine was just great. Colin

Have the NOCO genius 5. I use it for , UTV/ ATV, tractor, boat and trucks. I've a large unheated barn with lots of motor toys and farm equipment. I move the genius around to the equipment that is not being used, as well as stick it on random 12V batteries laying around the barn. I've been able to "repair" older 12V sealed car batteries that were dead. Had success on two older batteries, with a 1 out of 3 success rate. I use all modes, wet, AGM and lithium as well as the repair. Now have two of these. Having used many different types of auto charges in the past, this so far is my fav. Let's see how long it lasts. Need to get 5 years of of this. I'll update as needed

Reviews for this company are all over the place, so my experience fits with some other reviewers, but not others. I bought a GB70 jump start unit in Sept 2020. It's an expensive unit (£170 on Amazon UK), designed to handle engines up to 8 litres, and apparently solid and well constructed. I used it once and it worked well, then went overseas and didn't attempt to use it again until March 2022. It had lost most of its charge by then, and when I switched it on it wouldn't power off. When I did eventually manage to recharge it, only the flashlight worked. As the unit was out of warranty I searched around for support; at this price point you don't throw and forget. However, although NOCO products are widely available in the UK, and there is an official distributor, the latter's website doesn't provide any info on support or repairs. (There are a fair number of YouTube DIY repair videos around. The techniques were above my pay grade but their existence implies that problems are not uncommon.) I therefore contacted NOCO customer support. I had an immediate response, and, when I had explained the problem, was asked to provide proof of purchase and if the product had been modified/repaired (it hadn't and still looked pristine). I was then requested to provide photographic evidence that I had put the unit beyond use by severing the charging cables (a rather unusual request), after which NOCO shipped a replacement. I haven't used it yet but everything appears to be working as it should. So in my case NOCO acted with integrity and definitely went the extra mile by replacing the unit outside the warranty period and with no quibbles. That said, I would be happier if they had an after sales service facility in the UK - these things are too heavy to airfreight casually!

Bought the gbx45 for my Mazda 6 2.2 diesel and it work amazingly. Not sure what people are talking about.. My battery was dead dead dead - the key fob wouldn’t even work.. With only 2 reds light on (not even charged) I connected it - which is amazing as it doesn’t matter which way round you put the cables due to its safety feature (which is great as I know if anything happens and the wife is using it with the kids it’s totally totally safe) Powered it on and turned the key over - nothing happened - the battery was dead as we had been trying to turn it over so much that we drained the battery totally. HOWEVER one press of the override button and the electrics reset and I turned it over and it started straight away…it took me 30 seconds from connecting it up to it starting/working. I had originally bought a pack from XXXXX PARTS and it only worked on cars up to 2 litres - this goes upto 4 litres..diesel and 6ish petrol. It’s now fully charged and in my car always… Not sure what the bad reviews are about as for me it does what it’s supposed and worth the money for future issues and also charging phones etc!! If your looking for a good product buy this it’s worth the extra bit of money - 5 year warranty too!

I bought a Noco GB50 based on the reviews I read on-line. The reason for buying it was because my car had a temperamental alternator which worked when it felt like it. Used the product for 7 months without issue and then courtesy of Uber, my car was written off so got a new car with a working alternator. Didn't need to use the Noco for about 2 months then my wife left the lights on and flattened the battery. Sadly the on/off button on the Noco didn't work. Contacted Noco who bent over backwards to deal with my warranty claim. Despite not having a UK agent the replacement item was sent from the USA within 2 weeks. The hardest part was dealing with UK Customs and Excise who wanted a second amount of import duty and VAT. Eventually they accepted the item was already duty paid etc and released it I'm very happy with the GB50 and would happily recommend them to anyone