Nisolo – Cashback, Rebates & Rewards

Do not trust this company and brand. They are currently stealing from their 5 for 5 members - those who showed loyalty early on and helped to build the company. They have refused to honor the deal made with their most loyal customers. Quality of products is no longer worth the price and customer service is lacking. I expect that more 5 for 5 customers will be leaving reviews about their experience. My advice. STAY AWAY.

The quality of the shoes used to be fantastic and if there was an issue, they’d send you a new pair for free. The last pair I bought were glued together instead of one thick piece of leather and the soles were either not wood or a wood so soft that they nicked with the smallest pressure. I bought 6 pairs of Nisolos before I signed up for their 5 for 500 program. You paid $500 up front and were supposed to get a pair of shoes every 6 months for the next 5 years. They hadn’t sent my most recent code so I contacted them. They then told me that they weren’t going to honor the program for all of 2024 and they’d start back up in 2025. I loved this company and told everyone to shop here- but I’ll never buy anything from them again.

I ordered a $250 gift card on 13th May and it never arrived in my email. I then called the customer service and they said they'd sort it if I sent an email. I sent an email; crickets. I followed up with calls, no one answered. It's been two months now. The even had the nerve to ask how my experience with Serena was, even though she didn't resolve my matter. $250 is a lot of money and I'm very disappointed. Buyers beware - they've stolen my money

Was a bit worried order seeing the reviews on here but my chelsea boots arrived and are exactly as hoped for. Nice design, appear to be well made, nice soft insoles. No regrets at all. My only complaint is that the company they use for international shipping is terrible (very slow, broken tracking, poor comms) - thats not really their fault but I hope they consider switching to a better shipping service as this alone puts me off buying from them again.

I first checked out Nisolo because some of my friends had their products and loved them. I went in-person and was blown away. The shoes are all so cool and the service was excellent. I got the All-day Low Top Sneakers in Tobacco (cool color name right?). They've been so versatile and comfortable. Would definitely go back again, especially after hearing about their sustainability missions. Glad to support a good cause.