Midnight Velvet – Coupons, Promo Codes & Special Offers (7)

Selling fake gold jewelry. They claim the gold is 10K and very pricey for a very thin, flimsy chain. It's sometimes difficult to tell when you are shopping from a catalog to know exactly what the product will actually look like when you receive it. In addition to the chain being about the circumference less than a piece of spaghetti it was paper thin. The kicker was that it seemed to tarnishing which should not happen if it's real gold as they claim (they absolutely stated it's not gold over silver it's solid 10K gold) so I took it to my neighborhood jeweler and had it tested for authenticity. I was told it's not real gold at all! This was a gift for my grandson, his first real "gold chain" which turned out not to be gold at all! He was so disappointed and I was beyond embarrassed to say the least. The customer service will tell you that they are "sorry" but refuse to admit that they did anything wrong. Sad they are taking advantage of unsuspecting customers. ***BEWARE!***

It would be great, that Midnight Velvet to use a paypal.

Their reliable return/refund policy make it easier for me who hates shopping. I get into some of their fine jewelry and caftans. Taking a trip up north and I have something for everyone. I’m get some really cute items and I don’t have too many hassles. They’re knowledgeable and helpful and assist with the best intentions.

Just recently ordered a second time from Midnight Velvet and again service was excellent. Item I ordered did not work for me so I had to return. They kept me informed by email and I had a credit which they mailed back to me. Nice on line company to do business with.

I have ordered several blouses and a few home decorator pieces here. Nice quality, no issues.