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I would strongly advise against using MailPoet for any serious email marketing needs. My experience has been nothing short of disastrous. When I needed to urgently reactivate my account over the weekend, I discovered their support team simply doesn’t operate on Saturdays or Sundays—completely unacceptable for a SaaS provider in 2025. To make matters worse, my account was locked the moment I tried to send a campaign. Their refusal to offer a refund, despite their service failing at a critical time, shows a complete lack of accountability or customer care. Competitors in the same space had no trouble running my campaigns without delay—MailPoet was the only provider that failed. If you’re looking to move fast and go to market without hitting roadblocks, steer clear of this platform. There are better, more reliable, and more responsive alternatives out there. MailPoet’s policies and support structure are outdated and inflexible, and they clearly prioritise internal rules over actual service delivery. Extremely disappointed. Not recommended.

I spoke to sales about the problem I'm having, and no one has passed it on to the "engineers." According to sales, they were going to forward the problem to them so they could take care of it. I've been waiting a week, and my blog is blocked (I can't receive any visitors, and I'm losing visitors every hour). It's frustrating. I will never use Mail Poet for anything, and I DO NOT RECOMMEND IT. The problem started because I downloaded Mail Poet for email subscriptions, and it asked me to configure DNS settings. I configured them, and it was truly my worst nightmare. The blog blocked, and Mail Poet was supposed to review it for a maximum of 48 hours. It's been a whole week now, and no one is taking responsibility. Unfortunately, I had to leave a review like this so that anyone who's going to use Mail Poet is fully aware that they may run into problems later.

It's very good and also a free service for sending emails!

Been using MailPoet for years from small sites to bigger eCommerce stores and it has always been a breeze! Easy to use, affordable, good customer support and emails land where they are supposed to - customer's inbox!

I love using MailPoet for myself and my local business clients. I've been using MailPoet for over a year now. I have it installed on several client websites, too. It makes creating and managing a newsletter very easy to do. One disclaimer, I wouldn't use MailPoet if I ran an Internet Marketing Affiliate type of business. Or, if you're in MLM or the Biz Opp niches. I would use an Aweber or GetResponse for something like that. MailPoet does their best to keep a good reputation for their sending service. I'm very happy with the deliverability. If you have a clean list that you've run through an email validation service, you shouldn't have any problems with MailPoet.