Amika – Cashback, Rebates & Rewards

Ho ordinato dal sito loveamika.co.uk L’ordine è arrivato in tempo, il pacco era integro ed il contenuto quello desiderato. L’unica pecca era una macchia di inchiostro sulla confezione. Ordine: 457117735

I almost didn't order from Amika given the shocking reviews on Trustpilot. However, I couldn't fault my experience. I ordered the Jumbo Waver about 9pm on 15th December and it arrived before 12 noon the following morning. I was kept informed of the delivery and the item was as described. I can only guess that some of the bad reviews are because Amika doesn't actively email asking customers to leave a review so perhaps the only people who can be bothered to do so are the few who have had a bad review.

Loyal Amika customer here. Don’t understand the negative reviews. I’ve been ordering from Amika for years and have always been satisfied with their products. My orders usually arrive within a week, correctly fulfilled and packaged well and never had a reason to contact customer service. Love Amika!

I ordered my products and they arrived promptly the next day. I had a couple of questions about my new routine so I went on to customer services and spoke to someone using the chat function who was super helpful. And lastly, it’s incredible stuff. My bleached dry frizzy hair is now sleek and soft and strong. I can’t believe how good it is.

Having read the other poor Trustpilot reviews re delivery/service it nearly put me off ordering from the Amika website and if the sites I usually order hair products from had had everything I wanted I genuinely would have bought them elsewhere but they didn't. So, I went ahead with my order from the Amika website on the basis that the products themselves are well reviewed elsewhere. So, I just wanted to share my positive experience to hopefully provide some reassurance (I can only speak for myself of course) and a slightly more balanced insight. I placed my order yesterday morning (in the UK) and it arrived this afternoon (free next day delivery was included, possibly due to the value of the order). The email updates kept me informed about the delivery and my parcel arrived well packaged and as expected. I can't comment on the products themselves yet (as I've not used them yet) but wanted to provide a genuine review as to the fact I got what I ordered, as expected.