Liforme – Cashback, Rebates & Rewards

Customer services were helpful and did resolve my problem. Gutted I ordered another mat due to having problems while placing the order. I will definitely be ordering a Liforme mat when I require a new yoga/Pilates mat.

Update - received second order 16/03/2023. Thank-you very much Flo for sorting my issue out Liforme, I think your UK staff are swamped and you need more (particularly during a sale period). They are actually very helpful but just don’t seem to have the time to reply to customer service issues. I think quality control also needs improvement. ********************************************** Edited to update that I was refunded yesterday (14/03/2023) after posting this review and contacting Liforme by all social media channels; thank-you. Call me crazy but I have actually ordered another mat because I love them…hopefully a better experience this time 🤞 ********************************************** I love my original Liforme mat and ordered another 09/02/2023 which unfortunately arrived marked and damaged. When I contacted Liforme they suggested I deep clean it. I didn’t like the thought of a wasted mat and so I was prepared to try and clean but when you spend £110 on a mat, you expect it to arrive in perfect condition. At first I wasn’t offered any discount but when I contacted them again, I was offered 10% discount or to return the mat. I decided to return for a replacement but I’m still waiting for a refund or replacement mat. I have emailed several times and now emails are being returned undelivered. When customer service send very delayed replies, Rosa has been polite and helpful, but there has been absolutely no action.

Bought my wife the wrong mat, emailed them and the got straight back to me, no hassle no problems . Swapped it for the right one . Cannot fault the customer service I have had. Fantastic experience thank you

Liforme produce the best yoga mats in my opinion. They are made well from quality material and packaged safely in secure carry bags. Fast delivery too. ONly slight issue is that the customer service can be a tad slow to respond but when they do respond, they are very helpful.

The mat and pad ist awsome. It smells good, and the grip is out of this world. My mother, my boyfriend and I all have mats form them. And the custemerservice is the best I ever had.