Le Chateau – Cashback, Rebates & Rewards

I ordered shoes late Sunday evening. I never received another email to say if payment had gone through, tracking just said processing but I received them today! (Friday, 5 days later) I was pleasantly surprised. Was not over charged and the shoes are stunning. Thank you very much for the quick delivery. I would definitely buy again from them

I ordered 6 pair of shoes a month back, after reading horrible experiences here i thought my money is gone. But i have received every shoe, new and well packaged, nothing went wrong. They charged me after they shipped the product. Thank God i got lucky

I've been here a couple of times, and they have gorgeous dresses and pretty tops. But they are overpriced terribly, and even their business closing down sale is awfully pricey. The lowest price of even the most basic looking top is $35. That's hardly a sale for a business that's going out of business, literally. That being said, it was definitely a classy store while it lasted, and I wish it wasn't closing down, because I didn't get an opportunity to shop here often and they have a lot of potential to continue with great styles. Sigh...

I love shopping at Le Chateu especially their dresses. I’m very petite so the XXS size fits me perfectly. Rarely, would I received their products of low quality or I don’t like. When I got a wrong size of the dress (XL instead of XXS), I immediately went to my account and made a return of that item. The following day, I received the return label on my email and shipped it back through Canada Post. I also sent a message on their web form and got a reply within 3 business days. I told them that I don’t want a refund just the correct size of the dress I ordered. Kat, the customer service representative, told me that the XXS will be shipped soon at no extra cost on me since it was their mistake at the first place. Excellent customer service! I was surprised to read the negative reviews here or maybe I was just lucky. Anyway, I really wish they’ll make a comeback someday even just through e-commerce just like Forever 21.

I ordered some dresses last Friday and received half of them today. The other half due tomorrow or monday. So far, so good. Excellent Quality. Correct sizing. The dresses are as expected. I'm in Nova Scotia, if that matters.... I have no complaints.