Knixwear – Cashback, Rebates & Rewards

I previously ordered period underware without any issues. My daughter gave me a bra that did not fit her and i loved it, tried to place an order for another but both bras were not same material and did not fit properly, one was on sale so they would not refund but said I could get credit it has been months and numerous emails to no avail, I still have not gotten credit or refund. So disappointed with this company, no care or followup, no customer service or anyone to talk to. After numerous contact I finally got refund and store credit but nothing to buy.

Do NOT order from this company. They do not respond! I placed an order after 5 days STILL no update that it had been shipped or delayed or anything. Emailed them twice and no response.

Do not order from this Company if you need any type of change, return, or any form of customer service for that matter. Within 5 x minutes of putting in an on-line order, I noticed that I had marked the wrong payment method and first tried the chat to get it fixed. No help, option from that source so requested a cancellation, with the intent to re-order with the correct payment method. This is all within 10 minutes of ordering! 2 x hours later I received an e-mail that the order had already been processed in the warehouse (HIGHLY DOUBTFUL!) and the order couldn't be cancelled................ No human e-mail names, contacts, or other resources were provided at all.

Do not buy from this company! You are absolutely screwed if what you ordered doesn’t fit. You can’t speak to a customer service rep and get assistance with returns or exchanges… Only email. So much gets lost in translation. They tell you you can return items Anytime you’re unsatisfied… But they make returns impossible and refunds even more so! I ordered my regular size, even took measurements as they suggested, but the bras were too small. I was told by a customer service rep to wash them several times so that they would loosen up. There’s no way these bras could loosen up enough with washing to fit me. I’ve requested several times via email For assistance to complete a return. Although a customer service rep response… They send a link for returns that does not work. Very frustrating and I will never purchase from them again. I suggest no one make purchases from this company until they have a customer service process that actually works.

The period panties are incredibly comfortable and life changingly convenient. They have been completely reliable for me and no hassle to care for. I’ve tried several brands and this one has been best for me by far. It’s hard to think of any criticism. The fabric isn’t the coolest if you work out in them in the summertime, but they’re still fine and most importantly they work. I have many of their underwear and while none have completely worn out yet, after a few years the side and waist seams have started to split a bit in places. I’ve gotten plenty of use out of them but hate to toss any as I am attached to some of the limited edition patterns! I wish their bras had worked out for me similarly, but I could not find the right fit. I felt bad that I tried a few bras and none of them worked out. Their system was very easy to work with to resolve the misfit bra issue.