King Arthur Flour Co. – Cashback, Rebates & Rewards

I love this flour but am becoming increasingly frustrated with the pricing. It’s expensive and then it’s only filled about half way. I get this flour because I have a gluten intolerance but at this point don’t want to break the bank.

I love King Arthur. However, the only product I bought and had shipped to my house on repeat had been discontinued and I am not sure as to why. I used the ‘King Arthur Baking Alternative’ religiously in my baked goods. It is what has helped me with my diet. Every other baking alternative I have tried that is sweetened with monkfruit, allulose, erythritol, or/and stevia has a weird aftertaste. I finally found this one and now it has been discontinued for a reason I am not aware of. I contacted king arthur brand and they said they aren’t allowed to reveal the reasoning as of why. I heard it was such a popular product and that is why I am so confused and frustrated.

I have only had good experiences using King Arthur baking company. I like their products and their customer service is awesome! They are very quick to respond to issues, I just received a cake pan that I was going to use as a gift, it came with a scratch on it, I reached out to the company and they are replacing the item, told me to keep the scratched item, donate it, or throw away. It doesn't get better than that!!

I purchased 24 heart shaped baking pans from their website to be used as gifts for a bridal shower. Two large boxes arrived and I opened them and there were two boxes inside, each labeled to include 6 pans. I put it away, relying on their labeling, and today when I met with the other shower hosts, we opened and to our surprise and horror, each box only contained 3 pans--we are short 12 pans and the shower is the following weekend (out of town). I immediately contacted their customer service and they were sold out. They gave me my money back for the missing pans but nothing else. Now I am scrambling to purchase 12 pans at an increased cost. Any other time when a company makes a mistake, and this one is a BIG and EXPENSIVE one, they find a way to make good and make the customer happy. As far as I am concerned, they did the bare minimum by refunding for the unsent pans. Any other company that wants to keep their customers would have offered something more for THEIR mistake. Don't bother and don't trust

King Arthur Baking Company (formerly known as King Arthur Flour) is amazing. Their recipes (such as the gluten free sandwich bread) are consistently outstanding, as is the range of products they offer. Over the years I've purchased, among other things, a scale, a thermometer, and four bins for the various flours I routinely keep on hand. Everything they offer is well thought out and works well. And their flours and yeasts and flavorings are consistently flawless. That they are a well-established employee-owned company is, to my mind, a bonus.