Kidrobot – Cashback, Rebates & Rewards

They do not reply to emails at all. Been waiting for my order for almost 3 months. Their website says products are in stock!! Terrible service!!!

An order I made has taken months to ship and they keep promising it will be shipped soon, but they just keep breaking this promise. If you order from them, don't expect them to reply as I often have to chase this up and don't expect them to ship your item, at least not in any respectable timescale.

There is absolutely no communication and shipping takes forever. Products are typically great and high quality, but there’s been a few occasions where items arrived damaged. I’ve never had something not arrive, but it still feels like a gamble purchasing from Kidrobot’s website. Buyer beware!

Absolute garbage company. I bought 3 plush dolls January 12, 2024. The Don't Hug Me I'm Scared collection. I finally received them July 15, 2024. 6 months later, this company is incompetent. DO NOT EVER TRUST OR BUY WITH THIS COMPANY!!!!!!!!!!! I would rate 0 stars if i could. there is no excuse for the delay. this item was on the shelves of Spencer's in February, so i don't want to hear any preorder excuses.

absolut schlecht. habe dort etwas bestellt und wollte die bestellung dann stornieren. Nichts, ich bekomme einfach keine Antwort. dann eben über paypal, wenn ihr nicht anders wollt.