JSX – Cashback, Rebates & Rewards

My recent experience with JSX on August 25, 2023, was a nightmare. While JSX may seem appealing under ideal conditions, when trouble arises, passengers are left to fend for themselves. Our flight was diverted with no communication from the pilot or flight attendant. Upon landing at DIA, we endured a grueling 6-hour wait for transportation to Broomfield (30 minute drive), justified only by the explanation that more JSX flights would arrive within a couple of hours, and they would wait for all JSX flights to land before sending transportation. This excuse was both astonishing and infuriating. Left without help, we had to arrange our own transport. JSX's demeanor exuded heartlessness and apathy, creating a dismal experience. Customer Service was equally appalling. Their dismissive attitude screamed negligence, concluding with the casual remark, "consider this matter closed." It's crucial to stress that while JSX may offer pleasurable flights in ideal conditions, the moment adversity strikes, passengers are mercilessly discarded. This disregard is infuriating. Regrettably, my partner and I have received superior customer service from airlines like Frontier, making JSX an unworthy and regrettable choice. Save your money and your sanity - JSX is an experience best avoided. Consider yourself warned.

I had a negative experience with JSX. They claimed my new luggage was damaged due to normal wear and tear, which I believe was not the case. Their customer service was non-existent and I had to follow-up with them multiple times. This is unacceptable for an airline, as they have a responsibility to ensure the safe transportation of their passengers' belongings. Overall, for the price I cannot recommend JSX based on my experience.

I have had nothing but good experiences with JSX. Great value for the money. So much better than dealing with the main airport terminal. Great for business trips or commuting.

smoothest travel experience ever. get to the terminal 30 min before the flight with no lines, helpful checkin, great onboard experience!

JSX is the only way to travel first class on a semi private airline ! I flew from Burbank to Las Vegas round trip on Dec 22-24, 2019 and it was a great experience ! No long lines, No waiting for your baggage and valet parking at JSX private hanger. Overnight parking is available for a small fee. The aircraft was nice and comfortable and seated around 30 passengers total. The service was included with airfare and by the way was not that bad compared to regular airlines. I got to JSX hanger about 15 minutes early and checked in with no problem. JSX website will contact you where ever you happen to be on you visit and inform you about your upcoming flight and the airport traffic ! I would highly recommend JSX Air to anyone that likes to travel in first class without braking the bank. Jimmy Redhawk James Actor