JR Cigar – Cashback, Rebates & Rewards

I have bought cigars from JR for the last ten years. I only had two issues in delivery date, which turn out to be out of their control. I live in Canada and when I come to the US, I only have 3to 4 days. I can trust JR to have my order delivered at the reception. I have always received friendly and cordial services from their Client Department. As for the quality of the cigars, I have never been disappointed!

JR is excellent. While they have gotten rid of the free shipping program (BRING IT BACK PLEASE!) it’s still got amazing perks. I think if their website was more user friendly and explained things better and popped the info up it would be better. For a long time JR cigar babies its customers and it shows. It’s clear not many read the fine print which makes you all bad mouth a perfectly reputable company. It’s just that majority of people don’t read the details and they get their feelings hurt when they don’t get their way. Many reviews in here are this. Make the website more user friendly, get agents who sound like they enjoy working there, bring back jr plus. That’s all.

Great customer experience fixing a verification issue. Huge shoutout to Tiffany Tate who worked wonders to ensure our order was delivered on time.

I'v been a customer of JR for 10 yrs, only once did I have a problem and they fixed it right away. A few Tips, 1st, use PayPal to pay. 2nd, Only buy full boxes 3, Put in Freezer for 3 days (kills Mites) 4, Store in ZipLock Bag with 72 -60 gr Boveda. They will stay "perfect" for a long long time.

These are superb cigars. The taste is exquisite. The smoke is long, as I enjoy. The quality versus the price is phenomenal. The post office took a long time but that has zero bearing on the company. They have a new loyal customer.