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Really superb customer service, and I really enjoy the their concentrate, it actually tastes like quality coffee, it is even bright and fruity (well the summer version atleast, haven't dug into the original yet) - I was only expecting to try the trial, as I have done with a competitor, but went ahead and purchased a few more bottles which I will use at work.

I waited so long to try this company, and I loved it! The coffee has that tangy thing to it, and it doesn't seem to be very strong, but that's alright with me. I wish they had a decaf or half caf concentrate option. (some of us want coffee at night but not the caffeine ;) ) I had a big problem contacting them, something they should work on as I could only manage to eventually contact them via social medias. Other than that, I love the idea of (attempting) to save money by making my cold brew at home and not having to remember to make the coffee myself...I often forget!