Joe Fresh – Cashback, Rebates & Rewards

Never got an order number after placing my order. No confirmation email. Now the clothes show up with holes in them and I can't be helped because I don't have an order number??? It won't even let me contact them without one!!! What a scam to buy their garbage and not be able to return it. Joe fresh has gone downhill a lot in the last few years like a lot of things. Poor quality, overpriced and no customer support

Every sweaters has shown piling after only 1 day of wear. What a waste of material & energy to produce such crap. This company's polyester knitwear turns out to be a single use plastic.

I love Joe Fresh. Clothing is of the good quality and reasonable price. I think the quality was better before, but I never had any issues with any of the items purchased.

I ordered clothing for my grandson on a great back to school sale. I received notification the items would come just before he started school. They didn't arrive. Canada post updated they would be delivered the next day - they didn't arrive. I called Joe Fresh 4 times and Canada post 3 times. They just blamed each other for the mix up and would do nothing about the parcel until the Joe Fresh called Canada Post. Joe Fresh refused and said Canada Post would get in touch with them. I forwarded them the email I had received from CP - Joe Fresh still wouldn't do anything. Finally called PC Financial and got my money refunded. Looking at the reviews here - this is a common issue with Joe Fresh. Suggestion: UPDATE THE INVENTORY AVAILABLE BEFORE PEOPLE PLACE AND PAY FOR THEIR ORDER!!! Stop overselling items and not delivering. Canada Post indicated the parcel was likely never shipped (despite receiving the notice it was) because the items were backordered or out of stock. Common practice now with online orders. Never again will I order from them.

It's hard to guess that Joe Fresh, by Joe Mimran of Club Monaco fame, is this poor quality. Superstore/loblaws when they were once an affordable alternative used to sell these mass clothing for decent prices, but the quality is cheap. Only a few washes and the material disintergrates.