iPromo – Cashback, Rebates & Rewards

Revised review. iPromo made it right. They re-shipped the products individually packaged at no cost to us. They shipped the replacements fast to two addresses so we can have the giveaway at a tradeshow next week. They could have ignored the problem since in theory we ordered the wrong thing (if you found the detail in the fine print), but they did the right thing by providing superb and understanding customer service. ----------------------------------------------------- Just received our order for branded microfiber lens cloths. This is the fourth time we’ve ordered this product over the last 5 years. The unit price here was more expensive as to be expected in an inflationary environment. But all other times the lens cloths have been individually packaged as needed for tradeshow giveaways. Not a stack of pieces of microfiber in a poly bag as we received today. Total waste of money. We can’t use these as give-aways. We had no idea they’d be packed like this. It's not clear on the website and the sales reps never mentioned it. Yes I know—buyer beware etc etc, but hugely disappointing and unusable. How can anyone think this is viable marketing product? It's not.

Ask to work with Thomas. Incredible customer service and always available. Had to update and change my design a few times, and each time, Thomas was able to provide me a new quote, answer all my questions and consistently stay in communication with me.

iPromo, Thomas, and the Apparel Machine did an amazing job on my promo jackets. They exceeded our expectations and the turn around time was spectacular. The jacket embroidery was perfect. Blue Port Authority jackets and yellow and orange letters that popped. Wow. I strongly recommend you get your designs completed by iPromo, Thomas, and Apparel Machine.

I have been an iPromo customer working with Mike Skier as my rep for the past several years. Though I recently had a hiccup with an order, Mike was able to work through the problem with me and made sure my order was completed to my satisfaction.

Worked with Mike Skier, Account Manager, on custom embroidered baseball hats. The quality of the embroidery and hat itself are top notch; Mike and the iPromo production team took great care in seeing this project through to fruition. We appreciate their responsiveness, and willingness to be of help. Thanks to Mike and team and look forward to working together on the next project. We regularly work with Mike at iPromo and are always pleased with the level of service and quality of custom products delivered.