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Did not get good tracking information when order was in transit! Other than that it was good, my sister liked the cookware!

I was charged and received the wrong set. And, I was charged and received the right set two days later. I did not order the first set and I do not need two sets. Customer service never responded to my messages. The phone number does not go to customer service it goes to a residence. Please advise how I can get this resolved.

The knife set is very nice looking. But they are not sharp at all very disappointed.The shipping was very slow but i guess that's par.

Received knife . Went to use it and noticed that the tang and handle were un even and that the metal edge of the tang was sharp . Used knife to cut half case of okra knife was dull when done . Not that impressed with knife . Have others in different model are awesome.

Out of four (4) items ordered, one (1) was the wrong item. While ordering the Serrated Bread Knife 10" with the Pakkawood Handle, the item received was of different design, with "riveted" different wood handle. Contacting Customer Service by phone was no use, contacting by email was successful. The item in question has now been promptly delivered. The hassle of this order was not about the value of the knife, but executive time wasted to get it replaced. All items are fine and good looking, considering Made in China.