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Great Follow Through

Marquis was understanding, respectful, knowledgeable, and personable; he stayed with the process from beginning to end giving me regular updates; his regular updates gave me the confidence my concerns were being handled and every representative that I've had the pleasure of helping me who works at Hyper Ice has done the same, however, Marquis is TOP NOTCH!!! Charles of MassagenBodyworks NMT

Bought a top-of-the-line Theragun, which came dead on arrival. Sent it back. Bought two Hyperice massage guns by recommendation of my physical therapist. I’ve had both for eight months now and they work like a dream. Customer service is spectacular. When one of the charging cords to our massage guns wasn’t quite working right. I called customer service and got a human being right away and told them about the problem with the cord and within 60 seconds they wrote up an order to mail me out a new cord right away. Great company!

Quality products with even better customer service! 100% stand behind not only the quality of their product but the quality of their consumer relations.

Carlos provided me with friendly, professional, and courteous service; Carlos kept his word when he said he would respond and he did so in a timely manner; from my first phone call with Carlos and the updates he sent through email Carlos is a ⭐⭐⭐⭐⭐ professional. Good job Hyperice bringing Carlos on your team.... Charles W Dick Jr Certified Neuromuscular Therapist of MassagenBodyworks