Hunter – Cashback, Rebates & Rewards

I bought a pair of hunter boots from the company as a gift to my mother. They did not fit but since it had been over 35 days they would not take the return back. I ordered them early so that I would have them. I wrote a review on their website and they removed it. Will never order from this company again due to their policy. Have been buying Hunter boots for years. When companies like Noordstrom have amazing return policies why would you ever buy anything from the company directly.

About 6 years ago I had a long pair of Hunters that lasted until the heels wore down due to me wearing them all the time to walk dogs. In the last 2 years the boots have been terrible. First pair both split across the toes. Second pair split on a seam. Third replacement ( Yes they are ok at replacing if you persist enough) between sole & boot they split. I glued that only for the toe bit to crack. I've had these since March, and not worn them during the summer. Hunter boots are an expensive fashion item & not a practical welly boot. AVOID!

I bought a rubberised smock from Hunter and on the first outing two of the poppers dropped off. My experience with customer services has been beyond useless I'm sorry to say, an example of a company who don't realise the value of customer care. Firstly they said they wouldn't replace the coat until they got the faulty one back. I thought that was ok but then they said this could take up to 10 working days to process. It wasn't my fault the coat was faulty surely? After querying this, they eventually agreed that if I sent them the tracking details of their preferred method of returns they would, as 'a goodwill gesture' send the replacement out "immediately". To cut a long story short, I sent the details but they never honoured that promise and further emails got me nowhere. In the end, having looked at so many negative reviews I asked for a refund. This has been agreed but can take a further 5 working days to process, they also won't refund my postage costs. I've made a massive effort to get this resolved with absolutely no give on their part. At the end of the day they sold me shoddy goods and I'm presently £180 out of pocket. Do not buy from them, they don't deserve you!

Bought a jacket online. Hunter lost the order. It turned up 7 days late. tracking information was missing. The support from Customer service was poor (and that's being kind). The free gift was missing. If I could give one star I would. This is a premium brand operating as a non-premium brand. I get better service buying a book off ebay.

Hurtig levering og et par gummistøvler rigere :)