Heart Internet UK – Coupons, Promo Codes & Special Offers (1)

Helpful online chat

Fantastic support service received today, may issue was dealt with quickly and efficiently.

Sensational service tonight by support agent Stiliyan. I raised an urgent ticket following a website technical crash. In quick order my issue was resolved in a manner far exceeding my expectations. Well done Heart Internet and especially huge thanks again to Stiliyan.

Recently, I had a problem with a domain registered with Heart - my fault totally, forgot to update payment info and didn't keep track of reminder emails. What a dummy! As always, having been a customer for many years, whatever the daft questions, the tedious help needed, advice, etc., Heart support were there to help out. This is a company with real people on the job, who can make decisions and really come through for the customer. Sometimes, like today, pretty big-hearted decisions. Customer service isn't about things going wrong, which, let's face it, they do from time to time [often caused by the customer!]. Good customer service consists of what gets done about the problem. We have always had top-class customer service from Heart - but to do it for our self-inflicted snarl-ups is above and beyond the call of duty. I can't recommend Heart Internet enough. I think 'Heart' is just the right name for them. Thanks guys!

I've used Heartinternet for years and they are reliable. Their customer service has improved a lot over the last few years and is now very responsive, especially via the online chat.