GrooveLife – Cashback, Rebates & Rewards

What an amazing company! It pains me to see any negative reviews about this company 😔 I have only ever had good experiences with them. I have had a couple of issues (my fault or the mails fault) and every time they responded quickly and generously. Love this company, they have great products and great customer service.

After a series of non-communication and inability to reach someone, frustration, anger & disappointment I was surprisingly called by a team lead who seemed truly interested and empathetic w/the problems I reported, corrected the order & offered 2 additional products as apology from co and to make things right. Thank you for taking responsibility and correcting the experience. Based on this, I will use them in the future!

It took a bit of badgering, but I got customer service to finally honor their warranty (begrudgingly). I got an entirely new belt and it’s nice. They gave me satisfaction. Groove Life has to realize that offering a 94 year no BS warranty means no BS, no exceptions. When I send them a contemporaneous picture, it should prove I have the belt (it was a gift). I shouldn’t have to go back to Santa and ask him/her for a receipt. I like the belt. This one is saying free of unsightly scratches. As a personal note, I have a Duluth lifetime belt that is in its 4th year and several slide belts in their 8th year. I don’t normally have any issues and these are still in great condition. Belt buckles showing scratch from just normal wear in which the buckle never it held against another hard surface. I am satisfied at this point. ______ It’s a very nice belt, built the buckles are made from an inferior material and coating that scratches easily. I wore the belt for a week and the edges of the buckle just attract scratches. On top of that they do not honor the “94 year, no BS warranty” I got this as a gift and they want a receipt.

I purchased the wallet with the wallet go attachment… I also purchased the ultra belt. The wallet and leather attachment is killer! It’s works amazingly well! The ultra belt is another awesome purchase, its magnetic snap together buckle is very clever. My favorite belt. Shipping was not a problem directly from the website, but i purchased the wallet through their Amazon store and there was a decent wait for my order. Probably due to me making my purchase during a massive sale they had. Groovelife is legit solid product.

Emily, your stellar customer service has truly made a lasting impression. I'm delighted that you appreciated my positive review of Groove Life's products. Moreover, I'm grateful for the opportunity you provided to take advantage of the discount code from my initial Groove Life Ultra - Deep Stone/Black belt purchase during the sale. This allowed me to add the Groove Life Low Profile - Taupe/Gold belt to my collection at a great value. Interactions with outstanding Groove Life representatives like yourself inspire me to enthusiastically recommend your company's offerings to my family, friends, and neighbors. Your dedication to ensuring a remarkable customer experience is commendable and deserves high praise. Thank you, Emily, for embodying the exceptional service that will undoubtedly foster brand loyalty and drive word-of-mouth advocacy for Groove Life. Joe Todaro