Grainger – Cashback, Rebates & Rewards

My company has only had great experiences with ordering from Grainger. 99% of the time, we get exactly what we ordered and get it within a day or two. Great service and solid customer reps. Everything generally seems to be overpriced, but you can get it that much faster.

Sean who works the counter at 5000 northeast pkwy facility is an outstanding young man! He was extremely helpful, knowledgeable professional and provided me with the best service I could ask for when I presented him with hard to find parts that I needed in a very tight time frame. ....Good job Sean Thank you

I ordered some garage door springs from Grainger after doing some research (at numerous websites) as to which product I needed. The price was competitive and they arrived in a timely manner. The springs proved to not be a match for my application... which is totally on me. I contacted Grainger and the process of dealing with my mistake and receiving credit was quick and efficient, the customer service people were courteous and professional, and the tech support (which I should have tapped before I ordered) determined that Grainger did not have the product I needed, so they directed me to their supplier who offers a wider selection than Grainger carries. The entire Grainger experience was above and beyond my expectation. On a scale of 1-5, they earned 6.

I had the opportunity to speak to J. R. Vincent a tech guy at Grainger to solve a problem that has been a going on for a week. I have to say Grainger blew me away , I went thru Weil McClain, Fasco, supply house. com and three local boiler supply stores and no one could figure out the issue. Not only did this guy solve the problem and found the part which is discontinued by Weil McClain but he called me back after reaching out to the parts manufacturer to get specs that he needed to find what grainger had that would do the Job. The guy was a life saver , really took the time to research the specs to get me the part I needed. JR thanks a million, I never would think grainger for a boiler part , wow. I'm going to be a regular customer of Grainger from now on.

On November 5, 2021, I went to their Folcroft, PA location driving from Collegeville. I was there to pick-up an on-line order of two small LED Bulbs. This was my first time at this location or to buy from Grainger. I had ordered the bulbs like the day before and they were ready for pick-up the morning after! The bulbs packaging was clean and in new perfect condition, The staff member who waited on me and retrieved the bulbs could not have been nicer or more professional. Grainer, I will be keeping you in mind for future project items!