GORUCK – Cashback, Rebates & Rewards

Very high-quality products. More importantly, their customer service team was extraordinarily helpful with my request which was a somewhat unusual one.

I ordered the 21L Dyneema M23, luckily I caught the $99 sale before it corrected to $175 (that’s still a good deal the bag regularly retails for $335). Ordered it 27 November and received it 04 December. Purchase, shipping, and delivery were flawless. I wasn’t planning on getting that bag at this time but I couldn’t pass up that crazy sale price. For 21L the bag is big, pleasantly so. The 26L must be massive. I wasn’t always a fan of top loading/roll top backpacks until the last couple years. With the M23 I love the external access pockets, (including the external access to the main compartment so you don’t have to go through the top. There’s plenty of external pockets to make this pack great for EDC. The bag fits me comfortably, it comes with a sternum strap but I haven’t used it. I personally find it unnecessary on a 21L pack. So far I’m loving the M23. I’m eventually going to use it mostly for one bag travel and EDC here and there. It’s my 7th Goruck bag. Love the brand and products.

UPDATE: GoRuck responded to say they’d ship a bag to the new address as an exception to policy. Wow - didn’t see the coming, but greatly appreciate this gesture. Bad customer service. Tried to correct a shipping address literally within moments of making an order for a canvas duffle bag. No workable phone number, and the company didn’t bother responding to emails sent within minutes of order. They finally responded about an hour after creating a shipping label, at which point they said there was nothing they could do (even though the item hadn’t been delivered). Suggest avoiding GoRuck - the instant they get your money, they don’t care about you.

Great quality bags, feels like they will last a lifetime. I ordered from the Goruck store to the Netherlands, it was shipped quickly but I recieved quite a bit of taxes and importduties from Fedex. I sent Goruck a mail and got refunded the entire amount of taxes, I would definitely order again!

I love Rucking and the gear at GoRuck is second to none. It’s definitely pricey but after I purchased it… it made me get out there more (had to make the money worth it). The gear never breaks down and it’s made in the USA. Referred a few friends and they love it to. Embrace the suck sticker was a nice touch too!