Goodnight Macaroon – Coupons, Promo Codes & Special Offers (70)

I read the previous review and although my order took a bit longer than I anticipated, (and I live in France which can be tricky with online orders) I found that customer service was very responsive and helpful. I am very pleased with the quality of the shoes and based on this first experience, I would recommend. Perhaps if cancelling an order it would be better to receive them and go through the return process which is probably more streamlined with procedures...

Overall - I've had a good experience. I've found the clothes to be good quality. Better than SHEIN, more like ASOS quality. I have ordered the OTK boots that went viral, a skirt and two jumpers. I love them all. They're my new favourite items. Everything always arrives within a week. The only issues I've had have been sizing related. I ordered some boots in my true size, a UK size 4, only to find them to be too small. The website instructions was that they were true to size, then they are not. I then had to pay to return them myself and get a pair one size up. I also ordered a skirt in an S that was more like an M when it arrived. Rather than pay to send it back, I had a friend take it in and in now fits like a glove. If ordering, make sure it will fit as it is the returns process that causes the most friction. You can email customer service to ask about the fit etc - I have always had a response. GM should look at how they can make returns easier for customers, as we are ordering from the other side of the world. SHEIN make returns very easy. Shoppers always want to return clothes, so they need to factor this into their business model if they want to succeed and be around for a while.

So glad I took these reviews with a grain of salt (albeit a bit nervously). These came recommended by two influencers I follow, and since I had been searching for a pair of "french girl style" over-the-knee boots for a long time, I ordered a pair in black. And while they did take a while to arrive (about two weeks - and yes, they are shipped from China, which *isn't a big deal* to me because honestly, 90% of our clothing is manufactured there), they are a great product of medium-to high quality faux suede, but most of all, they *actually fit me*. Perfectly. For some perspective, I had also bought another pair of over-the-knee boots from JC Penney for half the price, but they fit me terribly and felt grossly cheap compared to Goodnight Macroon. Baggy in all the wrong places. Yuck. Needless to say, I am very happy I found this brand and took the chance. I'm not sure what happened with other reviewers' orders, maybe I just got lucky, or maybe they just experienced the occasional order mixup/wrong order/lost package. Anyway, I recommend Goodnight Macaroon. Cheers.

I have been wanting a pair of the OTK boots for a while now but have always been apprehensive to order due to the high volume of bad reviews and the fact that I live in the UK, so much so, I waited over 8 months before I placed my first order with GM. I can honestly say I didn’t have any problems. I was advised in my confirmation email that it would take 1-3 working days to process and then 7-10 days for the boots to arrive due to the boots being made to order. I ordered on 17th July and received my order today which was all correct and I love the boots

I bought some dupes (including a pair of Golden Goose dupe and the LV neverfull dupe), love both! Quality is great. Shipping took longer than I expected, but customer service did get back to me telling me the order actually takes 3-5 WORKING days to fulfil before it's dispatched, and once it's dispatched, it takes another 1-5 WORKING days. I checked and that's actually what they said on the site, just easy to overlook. I would recommend if you are not in a rush to get your items.