IndiGo India – Cashback, Rebates & Rewards

I left my laptop in one of the trays at the security check,inside Jaipur Airport,while travelling from Jaipur to Bangalore,on July 18,7 pm n boarded the flight. Upon reaching the flight,I realised that I left my laptop n so I reached o the Indigo crew ,in the flight. Was bit in a state of anxiety n panic as my laptop was v imp for me n contained v imp files,other info regd my work. All of them tried to assist me a bit but honestly I was not convinced about the security of my laptop n decided to deplane from that flight ,get my laptop n take the next flight to Banglr. But got outstanding, exemplary assistance n support from Sujeet Ray, Jaipur,Indigo.. He, provided me his contact details n guided me from start to finish i.e; from my point of arrival in Bangalore till getting back my laptop. He was constantly in touch with me,updating me regd him finding my laptop from lost n found, Jaipur airport n getting it loaded on the next day, flight. Also he was frequently speaking to the Indigo staff at Bangalore,doing all his bit n got my laptop handed over to me quite smoothly. He was always answering my call whenever I reached out to him , during the process of retrieving my laptop at Bangalore airport n always being quite warm,considerate, respectful to me in all his conversations. He provided me unparalleled support n assistance n I immensely appreciate it. Truly fantastic, superlative, customer support gesture from Sujeet Kumar to me ..In my opinion,he is an invaluable asset to Indigo in the field of customer service.... More than Five stars to him from my side Piyush Agarwal

Excellent Customer service. The Refund process of 3 flights, took hours. Initially I didn't get the otp, while cancelling the flights via their website, but it was faster/smoother via their app. A Customer service representative called me for my initial complaint about the otp. Excellent experience overall.

My wife did have some pain on her leg after going through surgery. We could not book for wheel chair in time and had to request only at the counter, on our journey Delhi (T3) 18:20 hrs to Ranchi. We could get great help from the gentleman Mr Khorram and the Lady Supervisor ( I am sorry I am unable to recollect her name) . It was by their sincere help that my wife could get wheel chair assistance.

All very efficient and on time (early even) I find it hard to fathom Indigo’s food and drink policy which seems to be different every time I fly. I ordered a white coffee without sugar but that combo wasn’t possible as the creamer and sugar were pre-mixed. No Diet Coke on full sugar available. Lose on star for increasing our risk of type 2 diabetes.

My mother aged 77 years and my sister aged 54years flew from Delhi to Guwahati by INDIGO flight no 6E2095 yesterday evening and they had a superb flight...with the cabin crew members being so polite, humble and very efficient...thanks for taking care of my mother and my sister...keep up the good work...fly high INDIGO....I will always prefer INDIGO anytime and anywhere...