glasses gallery – Cashback, Rebates & Rewards

I ordered a pair of glasses from them on November 22. It is now March 22 and I still have not received them. They do not answer their phone. They do not respond to your emails do not buy from this place.

I had a great experience with them, ordering toddler glasses and replacement lenses a few times. Customer Support was helpful, order was as expected and the time to receive was definitely reasonable.

I dealt with them back in 2022. Return process is a nightmare! To give a store credit takes them 14 to 21 business?? & this is after receiving the product? Just to warn you, it will take you so long to get a store credit or even cash refund ( which is unlikely). My question is why take that long to process a store credit, why????! Another thing...hudson bay has no connection with glassesgallery and therefore you wont get any help from Hudson bay if something goes wrong-it's just a selling platform. My honest opinion? , shop for your glasses elsewhere!! & spare yourself unnecessary disappointment. I was terribly disappointed. Never again will I shop at Glassesgallery NEVER!. Buyer be ware! You've been warned.

Returns are a nightmare. When you're selling a product online where fit is important your return process needs to be seamless.

Total scam. DO NOT ORDER