Generation Tux – Coupons, Promo Codes & Special Offers (3)

We rented 3 suits for my daughters wedding. Two weeks after the wedding I was charged $200 for apparently not returning my sons pair of pants. I can assure you I did. There were four other wedding party members that received emails about missing pieces. This has been a customer service nightmare. I’m still waiting to be credited the $200. Stay away

STAY AWAY FROM THIS BUSINESS! Terrible customer service and support, EXTREMELY SLOW SHIPPING, all around a nightmare company. They also extort guests at the wedding to cover costs. Its a terrible business.

My son got married on June 23, 2023. We returned all of our tuxes for the wedding on time. Five months later on November 16, 2023, my credit card was charged $600 by Generation Tux. They claimed they did not receive part of a tux. We returned all on time! I contacted Generation Tux many times (7+). They admitted their error and kept promising to credit my credit card. I still have not gotten my $600. DO NOT RENT from Generation Tux.

THEY CHARGE YOU $25 EVERY DAY AFTER THE WEDDING. LITERALLY $500 SO FAR. THEIR UPS LABEL IS NO GOOD AND THE BOX DOESNT FIT IN THE UPS DROPBOX

BEWARE! I had a poor experience with them as well. Website and staff claimed my wedding party only purchased 6 (the promo for "keep your tux" was 7 rentals). I went to my wedding and there were 8 people who rented from the site/my link. They informed me they "lost" my credit card information a couple of days before I was leaving for my wedding, so I ultimately decided to get my tux from somewhere else. When I called after my wedding, they claimed they could not send me my tux to keep because 1) they didn't have my credit card on file and 2) I only had 6 people purchase a tux. Both of which were seemingly intentional mistakes through their system. Their promotions are too good to be true and they fill find ways to get out of fulfilling there commitments. I do not recommend doing business with them. Generation Tux is shady.