fye – Cashback, Rebates & Rewards

I ordered 2 different action figures and was sent 2 of the same one. In order to get the other one I purchased I was expected to become a de facto F.Y.E. employee & have to go find a printer to print labels,repackage their mistake,go stand in line at the post office on my lunchbreak or when it’s packed on Saturday,pay to have it returned and then wait 7-14 days for F.Y.E. to receive and inspect the item before they would send me what I originally ordered. All because they messed up. And for an item that cost less than 20 bucks I am expected to jump through hoops? That should be their tagline. “F.Y.E.-when we screw up we make you jump through hoops to get what ya ordered because we already have your money suckers” I would read F.Y.E. Reviews and proceed with caution. They don’t care about their customers. Your only recourse is email communication which can take 4-7 business days. What does that tell you? They aren’t busy replying to people emailing to say what a great experience they had. There’s no humans to talk to. The customer service line is a recorded message telling you to use the “contact us” email which generates generic replies. I will spend my collectible money elsewhere. It’s 2024. No one needs to put up with arcane shipping and return policies from a company who can’t put 2 correct items in a box.

Horrible. They lied about having knight rider and they don't get of the computers to check in the back room lazy at basset place. And get this. I hope they know the one qt basset place here in el paso smell horrible like some one is doing weed in there. Get some air fresheners yeeesh

SCAM Artist Company. FYE Backstage Pass is a SCAM! Don't fall for it. How the BBB hasn't shut this SCAM company down is unknown to me. Shop here at your own risk!

I have ordered from Fye.com twice now. Each order was delivered in a timely manner and my items I ordered were correct. Thanks Fye

The website is great order all my stuff from there thanks