Firestone – Coupons, Promo Codes & Special Offers (9)

I always take my car to this location, on El Camino road, because of the reliability of the diagnostic procedures before any work is done. Service Rep. Evan is extremely helpful in communicating the issues to the mechanics and diagnostic tech. Highly recommended.

I had an appointment on a Saturday but we ended up having a horrible storm and all the power was out in the area for days. Nate the manager of the Mentor, Ohio store got a hold of me when everything had settled down, he couldn't be anymore helpful and got me in to take care of me. I have dealt with him in the past and didn't know that he still there. He's always been friendly and courteous. Thank you Nate

Gave the price up front and fixed the alternator/back lights for a little over 500.00 with the military discount.

We had a bad tire in route and we’re very nervous we would not make our destination in time for me to start my new job! Given it was a Sunday we happened to drive by the Firestone station in Asheville NC. That was open! Damon Fyock was so remarkable in his service and prompt in getting my car fixed in record time even when they were very busy! We were so blessed with his care and kindness! Thank you emmensely!

Different store, different service. While I had a pretty bad experience with a millennial service associate recently in central Ohio - and I posted it - Jesse, the store manager here in Louisville, was awesome about rectifying the problem created by the store in Dublin. Jesse was polite and warm-spirited, and took care of the service problem created by the different store in a different state. I would say he went above and beyond.