FineStationery – Coupons, Promo Codes & Special Offers (13)

A terrible company. I placed an order April 11th. I have written 5 emails to customer service that have gone unanswered. I have called 3 times, only being able to connect once after waiting 30 minutes in which I was told,"it's being processed". The order is for a personalized item for a graduation party, which is now 3 days away. The product will not get here on time (I am assuming) and there is nothing I can do because it is virtually impossible to contact anyone at this company. Do yourself a favor, order somewhere else.

Bought a self inking stamp. The name was out of alignment. Requested a correction, got the same exact stamp. No communication regarding the bum replacement, just showed up. Would not trust this company for something important like wedding invites.

I bought stationary plus paid $11.95 for shipping on 11/25/21. Today is 12/17/21 and my order still has not been delivered. I emailed customer service on 12/25/21 after seeing that my package (via FedEx) is stuck in the mid west with no delivery date projection. I informed customer service of the shipping issue, and asked for a new order to be shipped to me. The agent replied to me with the same FedEx info I shared and told me it should be delivered soon. That reply was so condescending. I followed up and reiterated that they should send me a new order because there is no projected delivery date. The package is lost. The agent replied that if they send a new order, delivery will take even longer. That makes no sense. It has been almost a month since I made my initial order and again, there is no projected delivery date. This company stole $50 from me and the person I bought the stationary for won't get her present. I wish there was a way to give this company 0 stars.

Can u put zero stars. They will not even respond back to me and still no cards are here. Are they even still in business

It never occurred to me that when you purchase it stationary that is over $2.50 a card that it would come without a box. I bought four sets, one for each member of my family for Christmas and they arrived loose, all 4 sets in a stupid bag. Fortunately, I only ordered 25 cards per family member. I emailed customer service and never heard back. I will never purchase through fine stationery again.