Filson – Cashback, Rebates & Rewards

Can’t believe I waited this long to get a Filson tin cloth short lined cruiser. Worth every penny. Followed the sizing guide, ordered a large, fits perfectly (I’m 6’0”, 205. Normally wear XL). Great quality. It’s better than you think it will be! Price was steep but this jacket will easily last me 20 years!

My 35 year old tin cloth jacket lost a button due to normal use. The fabric is so thick, no one will work on it. After a couple of years of not using it, I realized there was a Lifetime Warranty on the jacket. So I filled out the forms on the Filson website, followed their instructions and, voila, I have a repaired jacket. Not only did they attach the missing button, they also reinforced another one that was starting to come off and they treated the fabric to some new wax. It took about a month from the time I sent it in to the time I got it back. They met the commitments outlined in their process. I received the jacket back today and I can't wait to wear it. Nice job Filson!

The process was simple. Sent for a ship label (free) and then put my expensive Filson 30 year old duffle in the box with a explanation of the damage. In about 4 weeks was notified the repair was under their warranty..The leather D ring holder had ripped through. I assumed a stitch type repair, but when I got the bag back after being notified of the track number to my surprise they replaced the entire leather mount with new..It is as good as new and top notch work. The wait time is long though so send it in long before you decide you'll need it again..Sent it in 8/28/23 received it back 11/14 23..Not unreasonable in the least..

Colour for the Dryden bage in Whiskey is waaaaayyyyy darker than in the photos, its like two different bags. I like still it, but expectation was not managed and delivered. Not sure what they Photographed, maybe with a gazillion lumens. Not true to reality. Hate such misleading photos. Update: Amazing customer service, changed the colour to the true one. Gives back 1 Star. Never had a company react so quickly. That is really cool. Also so far the bag is really good quality and everything worked well so far. So 4 stars

I've used Filson Europe quite a few times now over the years and felt I should leave a review. My experience with them has been great. Items are delivered to the UK in 2 to 3 days which is super fast compared to the time it used to take (just over a week). Sadly, the last item was too small, that's the risk you take when ordering online and Filson know this which is why their returns is super easy and smooth. They paid the refund without any problems. I love their products but I would advise on getting as much information on sizing as you can if you have any worries. Filson in my experience can be trusted and make fantastic clothing you'll love.