Fellow – Cashback, Rebates & Rewards

My fellow stagg no longer works. Died in under 3 years

i have a Fellow Ode 2 grinder that jams and requires me to wack it hard every time it is used to unjam it REALLY?? ON A ALMOST $400 MACHINE?? I also have a fellow coffee air tight storage container that does not stay airtight, and coffee mug that does not keep coffee hot. Fellow products are great looking..but the suck at function!

Fellow products are nice. But they wanted to make cheap money. I ordered some mug $150 worth hoping to use them. But I did not like as much and wanted to return some and get different fellow products but the return process is a hell. Felt like they intentionally made it harder so that I can’t return them. Listen fellow I was initially to buy your products and recommended to my friends but now I feel like you guys little care little I spend $ 600 dollar ….I bought a grinder, ekg kettle and 5 move mugs.

Very poor customer service. A $200 white kettle was purchased only 4 months ago. The lid has already turned yellow but Fellows comment is that it is something ‘to be expected with white products’. The product still is in warranty but it looks like a warranty is worthless from this company.

I have the Ode grinder, Stagg EKG kettle and carter mugs. They are all great. The customer service is really easy to get in touch with and they provide great support. Shipping is packed well.