Equifax – Cashback, Rebates & Rewards

Me cobraron dos veces el servicio y nunca pude ingresar al mismo. El supervisor Esteban O. de EquiFax, se niega a brindar servicio por un sistema obsoleto que no reconoce la identidad brindada.

Successfully logged in, but it just says call their customer support. Except when I call customer support, it says it won't accept my call, even after I correctly answered all their lengthy security questions. So what am I supposed to do? There doesn't seem to be any other way to contact them. And this company is in entrusted to be in charge of our credit history? A great example of how dysfunctional America has become.

Equifax has 1 job, and that is to create trustworthiness between consumers and lenders, and yet they utterly fail at that. Even with Equifax access, they'll show you a credit score, but make it impossible to see what factors are impacting it. You want to see if you missed a payment somewhere accidentally? Too bad. You want to be responsible? figure it out on your own. You want customer support? Phone only, get ready to sit on hold. Does this organization have any redeeming qualities whatsoever? I don't see any.

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I recently had the misfortune of having to contact the "3 Major" credit-reporting agencies because I was unable to open a general, common banking account due to some information they were supplying. Equifax, Transunion and Experian were the culprits, and "culprits" indeed, they were. Transunion and Experian were pure Hell. Non-English-speaking, communications were strenuous, and the tones of their representatives were apathetic, to put it politely. However, Equifax was truly quite amazing. The gentleman who received my call, though again, non-English-speaking, did his best to listen to my enquiries and politely asked me many questions about myself, my history, and other pertinent but non-intrusive information. Come to learn, their records were quite out-dated, but that was primarily because I've not dealt with any "creditors" in many years. It took mere moments for Equifax to up-date their records and I wasn't inconvenienced in the least. It was in complete contrast to Experian and Transunion who informed me, curtly, that I need to submit multiple bits of evidence and proof of my identity and statements AND that it would take them approximately "5 business days" to effect changes. In an honest and proven comparison, Equifax is FAR superior to Equifax and Transunion. I dislike the fact that any "Credit Reporting Agency" is allowed to literally steal our personal information as they all do, but it was comforting to know that there is a degree of professionalism and respect at Equifax.