Enterprise Car Club – Cashback, Rebates & Rewards

Amazing service in Worthing, West Sussex. I have to give 5* as Jamie and Alex went above and beyond for me.

After a bad experience with an another car rental company I was informed about enterprise via a few friends and to hire my next car from there. Suffice to say the process was very easy. I made a reservation and picked up the car the same day in Bolton UK despite it being peak holiday season. There was no reservation fee which was pleasant for a change. The sales manager, Tom, made the whole process much simpler and even managed to upgrade us, a family of five, to a bigger car. Great service! Would use their services again.

So far so good. About as easy as it gets to rent a car without the hassle of going to a branch. Me and my fiancé have rented a half dozen times now and only encountered one problem so far, which was resolved my customer service within minutes. The car club helpline has been immensely helpful and efficient. There’s a good range of different vehicles available, all in good condition. Be sure to follow the damage report protocols to avoid surprises down the road. Time stamped photographs (iPhones automatically timestamp) are your best friend.

Had an issue with my membership at the weekend, which meant I was unable to make reservations - Anthony from the Help Desk went above and beyond to explore resolutions, at a time that others would've simply fallen back on '.. but it's the weekend'. First time in ages that I've felt truly valued. Proud to be a customer.

I had a lot of difficulties booking a hire car after my car broke down. I called multiple times and I had a few hoops to jump through to finally get my car sorted. I finally spoke to Hellen who was amazing. She helped my find a car that suited my needs, booked a taxi to take me to the car and explained to me how the fuel cards work. She alleviated all my stress over the span of a 10 min call. 10/10 would recommend Hellen (unfortunately there is now trustpilot review option for Hellen specifically, but there should be!)