EasyClosets – Cashback, Rebates & Rewards

Beware if you purchase a closet system from them that is deeper than their standard 14" depth. They offer, and I purchased a 19-1/16" closet system. The holes for the hanger rod are 2" back from the front thus the clothes are hung leaving an empty space of about 9" behind the clothes. They are aware of this problem and offer no solution except for me to drill additional holes. Other manufacturers offer a third vertical row of holes so the hanger rod can be further back. I can't believe that they haven't fixed this problem!!!

Easy Closets isn't less expensive than other companies. I got estimates from other closet organizer companies and they were comparable, but with Easy Closets you have to install it yourself, and you have to deal with their delivery company (Estes Express). Their service is dismal, at best (read the Estes Express reviews - they have one star). So be prepared to wait all day and then hope and pray they even show up, because I've had two deliveries from Easy Closets via Estes Express and both were problematic. After the second one, where they never showed after I waited almost 8 hours, they never called to cancel, they never communicated with me at all, I decided it wasn't worth the headache. It's a shame, because Easy Closets lost a lot of business from me due to their shipping issues.

This is a really bad experience for me, I had ordered from EasyCloset for two rounds, the first time, it was delivered to my neighbor's house instead of my house. I had to pay for a handyman with truck to deliver to my house. Second round, the closets are damaged very badly. Sales are good(that's why I purchased twice), customer supports/service are slow and unresponsive too.

I have used EasyClosets for two projects in our home. First, I designed (with the help of their designer) a custom closet for our master bedroom. Second, I designed a complete laundry cabinet and sink set up for our laundry room. Both of these turned out beautifully. They have exceptional customer service, all materials precision cut and all hardware labeled and included. Everything came when and as promised. The instructional videos and manuals are just perfectly complete. I can't say enough about how great this company and their products are. The only advice I would offer someone considering this is to make sure your measurements are precise and understand that you need fairly decent do it yourself skills. It's not a project for someone who has only put Sauder furniture together. But if you take your time and follow their instructions completely you will save yourself thousands of dollars over having it done.

This experience could not have been better. GREAT customer service, strong website design tool, excellent pricing, fast delivery, and wonderful technical support. If you are seeking to update and upgrade your shabby old closet, you can't do better than EasyClosets.com.