EAMART – Cashback, Rebates & Rewards

Actually no stars, no one answers the phone and details on adverts cannot be trusted pls note that they are now Pets Global different name same crap Buyers beware. I am moving on to other sellers. Horrible people

Absolutely dreadful customer service. Delivered order to the wrong unit and block. Trying their best to avoid a refund. Don't deal with these dodgy people.

Found their rebate somewhat attractive and my wish to support the "smaller guys". Buy $150 and get 5% rebate, sounded good. However good luck ever getting all your orders delivered either on time or without certain items cancelled. either they can't seem to fulfill your orders or its their odious intention to make sure you can't get your rebates. They deleted bad reviews and complaints online and even made fake positive ones. Whatever it is, I'm not buying from Eamart anymore.

Purchase from EAmart because of the rebate so usually will consolidate my groceries to meet the minimum but always have some items were undelivered in the end. Yes, it was refunded but it did not meet the minimum to get the rebate so in order to meet the rebate, you have to make another minimum S$40 for the free delivery. Note; their delivery date not 1-3 days, at least 5 days and yet still can't get the items in time for delivery then indicate the items are out of stock rather than making people to order and can't meet the delivery

Missing items, contacted via email but no one answered due to lockdown I guess. But got reply from facebook., after few days they called and settled.