Dry Drinker – Cashback, Rebates & Rewards

One of the best customer service experiences I have had..great communication and a wonderful gift sorted for a friend. excellent quality all round.

I found this company online by sheer luck and I'm so glad that I did!! I ordered 9 bottles (mix of red, rose and sparkling). I haven't tried any yet but I ordered them at 4pm yesterday and they arrived (safely!) at 12.26pm today. So far, so good! Can't fault the delivery. If the AF wines are as good as the delivery, then I think I'm going to be a regular customer!!

I always judge a company by it's customer service and DryDrinker are deserving of many, many stars on this front. I ordered a variety of alcohol free wines and beer. Unfortunately the wine turned up, but the beer did not. I immediately emailed customer services and they got back to me within 1 hour and explained it was an issue with DHL. Within 2 hours they had rectified the issue, resending the items again on next day delivery. I was really impressed with how responsive they've been. Lastly, the selection of non alcoholic drinks they have is brilliant and the best I've seen yet. I look forward to placing many future orders

Dealing with this company has been such a fabulous experience I feel compelled to offer a review of my own volition. Firstly, the products I have ordered have been super - old moat cider and a white wine They are cheaper than I can source locally They are super quick with delivery and products arrive really well packaged and very soon after placing an order. I messed up an order and they actually telephoned me - sorted it out and did an immediate refund No chatting with bots - how great is that! Highly recommend such a refreshing approach to customer service and quality products and delivery.

Bought 3 bottles of wine for a one-off need (neither of us is 'dry' but this was for my wife's birthday ahead of an operation). Chose DryDrinker for their Next Day Delivery promise but somehow managed to click 'Next working day' (ie. my fault) so the wine would be arriving (1) too late and (2) while I was going to be in Germany. Contacted DryDrinker on the Saturday and received a response from MD/Founder Stuart advising that they would contact the delivery company DHL, get it returned directly to them and arrange a full refund. TLDR? I messed up, they fixed it. Absolutely superb service - this is how companies build reputations - couldn't recommend highly enough.