Dotster – Cashback, Rebates & Rewards

These guys are scoundrels. We've been with them for 10+ years and all of a sudden I go into the system to add a forwarding email address and can't find the page I need. Got in touch with support and was told they'd discontinued that feature. They hadn't notified me of that. And they had already turned off access to the info. I told them I needed to get the records of the email addresses I was having forwarded and they said it was impossible. Even a tech support person couldn't get to the information. About a week later I finally received notification that they were discontinuing email forwarding. A LITTLE LATE! At that point they gave customers 10 days before they shut off forwarding. It seems they've recently merged or been acquired by web.com. Not a good sign. I recommend staying away from both. I still haven't found a replacement solution so I'm stuck up a creek without a paddle.

Dotster is the worst web hosting service. They should not be in business. I've had a website with dotster for 20 years; the last four years have been trouble. To boost their profits, they did away with phone support. They went straight to chat support with inexperienced support agents. It is impossible to reach dotster via phone. Even their corporate offices can not be reached via phone, period!! Anyone considering dotster is in for a loss of funds and will be very disappointed. They are just short of being criminals for their actions and how they treat customers! You've been warned that if you proceed with them, you are alone!!!!! Thank goodness we've moved all websites & email accounts. Dotster, three weeks ago, crashed my website when an inexperienced Asian support agent attempted to address speed issues with loading web pages, taking me a great deal of time and money to get my website back up and running. Only after moving to Bluehost was my web designer able to correct the many problems caused by Dotster. I would NEVER RECOMMEND Dotster to anyone, EVER!

Auto renews. Oddly auto renewal warning went to my junkmail, but renewal notice went to inbox. Afterwards, even on the same day, they will not refund renewal amount.

We got an auto renewal notice for our web domain, and we immediately renewed, and my husband's credit card was even charged for the renewal. Dotster turned off our domain anyway, and now nothing is working... Not our website, not our email... NOTHING. This company is beyond horrible. Update: My husband has been on Chat with them for four hours now, and they STILL can't fixthe problem. Stay away from this company!!!!

Our experience with Dotster has been fair. We have a learned a lot about web development on a shared hosting platform. Overall it has been an acceptable shared hosting solution. The user interface is fairly straight forward. Dotsters 24/7 tech support is typically knowledgeable. We never hesitated to frequently call into support to keep our site running properly. We hosted our first website on dotster for 6 years. The domain is still up. Sometimes we have to call in to have the database and server updated. Not often however we have experienced short periods of downtime. Due to server overloads from high levels of traffic during development sprints. Expect to be very hands on. Their Knowledge Base documentation is very robust. Extra time spent exploring the post is valuable. We are fascinated by what options Dotster may provide in the future if any for dedicated cloud hosting as a service. Have a super day in the land of the living. Later.