DIME – Cashback, Rebates & Rewards

The customer service is horrible. You can only chat with someone. It takes a while to respond. I canceled my subscription for their Dewy Cream only to find out another account was opened under my email name which was different from my maiden name used on a previous subscription. My card was charged. I think the product is good. The service is HORRIBLE!!!! I think I was scammed and will cancel my card. Response to reply: I did setup up a subscription under the name that is on my credit card. The subscription was for a Dewy Day Cream. That subscription was cancelled. My account under this name has been active for some time. I have ordered several merchandise from Dime beauty which equates to a great sum of money spent. There would be no reason to open up another account after the initial account was opened. I DID NOT setup an account under another name. That name is not on my credit card. Dime Beauty has not been able to provide proof that I setup an additional account under a name that I do not use for business. In addition the account had the incorrect email address. Therefore, I would not receive an email indicating the account was setup. I did not setup a subscription for the serum. To return the item I was told I have to incur the cost to return and then be credited. I don't trust this policy. I stand by my concern regarding Dime Beauty providing a secure site for ordering merchandise.

Company is a SHAM. They keep your credit card on file and bill everyone 1.32 a month. Too little for anyone to do anything about it. Total scam though.

I placed my order May 30th, it’s now June 9th and it says it has been in Austin for several days now (near delivery address). No response from customer service. Will not be ordering from the website again. Buyers beware.

I love their products they make your skin glow and you can always find a discount. Through Facebook messenger or you can talk to them and ask them questions about the products and they are so great to answer and help you my granddaughter couldn’t get her skin to clear up and she tried the blue oil and for the first time ever she got rid of her acne scars.

I first was using ONLY Clnique, skin care. Believing they were the best, skin care out there. I tried MANY other skin care brands, ONLY to find it made my skin WORSE. Then I found DIME skin care! The results are AMAZING... My skin NEVER had that HEALTHY GLOW from within until NOW. And there products, ALL work together, to make your skin be the best it can be! Its 100% satisfaction or your money back..TRUST me, you'll love your skin even more then now, once you give DIME a LUEX brand, that everyone can afford a try. I will NEVER, use or TRUST anything else, but DIME skin care line.( NO I was not paid or been getting, any DIME products for free) This review is HOW I 100% TRULY feel about this company!