Crop Shop Boutique US – Cashback, Rebates & Rewards

Gave into the hype after seeing other girls wearing it! Material is amazing quality, very flattering and chic. Used to be a hater of scrunch bums (on myself) but the Serenity ones are great. Note that the crops/sports bras are cut quite low so it looks pretty spicy if you wear it on its own. Contacting service via Instagram was a very good experience, got to me promptly and resolved all my issues and concerns.

I had a wonderful experience with the customer support team, particularly with Micaela, who went above and beyond to help me with an issue where I could not remove the marks on my shorts. The entire process was seamless, and Micaela made sure everything was handled perfectly, even marking my new order as high priority to ensure I received everything on time for my upcoming holiday. The communication was so friendly and personal, making me feel like a valued customer every step of the way. I can't thank Micaela enough for her kindness, quick responses, and incredible service. This is by far the best customer service experience I’ve ever had. Highly recommend this brand to anyone looking for not just great products but exceptional support too! ❤️ Thank you again, Micaela, for everything! 😊

Just received my order, and I can tell that I'm absolutely in LOVE with the items. The fabric is soft, yet resistant and provides excellent support, and the shorts and leggings really enhance your curves. You feel so comfortable in them. Additionnally, the after-sales service is exceptional. I had a problem with fees at French customs, and they helped and accompanied me day after day to solve the problem in the most professional way possible. I have no hesitation in recommending the CSB brand and products. Je viens de recevoir ma commande CSB, c'est une première pour moi et je dois dire que je suis sous le charme de la marque. La matière est douce, résistante et permets en plus de ça un excellent maintien et le short et leggings mettent vraiment en valeurs les formes. On se sent hyper à l'aise dedans. De plus, le SAV est exceptionnel. J'ai eu un souci de frais à la douane française et ils m'ont aidé et accompagné jour après jour pour régler le problème de la manière la plus professionnelle qu'il soit. Je recommande sans hésiter la marque et les produits CSB.

Commande faite en ligne, des frais de douane exorbitants demandés à l'arrivée du colis en France (175€!!). J'ai contacté CSB pour voir ce qu'il était possible de faire, sans réponse pour le moment, le colis est bloqué à la douane et je risque de perdre non seulement le montant de la commande (près de 400€) mais aussi du coup de ne pas recevoir la marchandise. Très déçue. -- Je modifie mon commentaire précédent. Le SAV CSB a fait un travail formidable et m'a permis de récupérer ma commande. L'intégralité des articles me vont parfaitement, c'est vraiment de la très bonne qualité, tant au niveau du design, que du maintien et de la matière. Encore un grand merci. Attention cependant au moment de votre commande : je vous recommande de faire des plus petites commandes (en-dessous de 150$) afin de ne pas entrer dans la catégorie taxée pour la douane française. CSB n'y est pour rien, il s'agit de frais décidé par l'état français, mais en faisant des commandes plus petites, les taxes s'aligneront et seront elles-aussi plus faibles.

If you are ordering a large amount to the U.K., they can send it by DHL which incurs a charge greater than 20% VAT. I was charged an extra 40% of my order for other DHL fees so just be mindful. I got in touch with customer service and one agent very kindly helped me resolve this as a one off. Customer service has been very hit and miss. Some of them are customer oriented and responsive, willing to go the extra mile, while others just don’t care and send you prewritten responses without reading your email and forget to respond. I would advise ordering in small amounts so you don’t end up with excess charges beyond VAT.