Creation L – Cashback, Rebates & Rewards

It was not great! Still waiting for a return & exchange over 6 weeks ago. Called them and still no refund or exchange. No email when they received my order or when it shipped back in January. Total lack of communication!!!! Do not order from them. I’m extremely upset with their customer service. It SUCKS. I only put in one star on review, it was not 5!!!

I've been ordering from Creation L for several years now. Pay careful attention to the size charts as the clothes come from Europe and their sizes are different from North America. The size charts are generally accurate. I always receive what I've ordered and am pleased with the quality overall. With all the negative reviews, thought I should share that my own experience with them has been good.

I was just about to order clothes from Creation L but because I had never purchased from them before, I decided to read their reviews first. The 5* rating is to thank all the customers who took the time to review this business and tell the horrible problems they encountered with this company. You have saved me time, money and aggravation. I am throwing out their catalogue and will never do business with a company that has such poor business ethics and customer service. I hope Creation L reads this review and understands they are losing prospective customers. Forewarned is forearmed!

I love creation L all my clothes fit true to the size. They came on a timely manner. The material of the clothing are great. They are a little pricey. But its worth it. They do have good sales. So watch out for them..

This is an update to the review I posted a few weeks ago regarding the poor customer service I received from Creationl. I actually received a phone call from a member of their senior leadership regarding my complaint against their service. I must have been on the phone for over 30 minutes. The woman let me speak without interruption, apologized profusely regarding the poor service I received, and went on to explain some glitches in their processes that even she didn’t think gave a good customer experience. She went out of her way to make it right. I will order again from this company because I like their clothing line. And for those complaints about sizing, Creationl is a European company. The clothing is made in Germany, which is why the sizes tend to run a little large.